Finio Support

Need help with Finio?

Get support for app questions, account issues, feedback, and anything else related to Finio’s market-learning experience.

App help

Report a problem

Email me if something is not loading, a screen looks wrong, or an AI explanation/alert appears incorrect.

Quick start

Get more from Finio

Need help understanding Arena, Quest, Strategy Lab, AI Coach, or smart alerts? Email me and I’ll point you in the right direction.

Feedback

Suggest a feature

Send product feedback, ideas, bugs, and screenshots. Finio is actively improving across Arena, Quest, alerts, and AI Coach.

Education only

No real-money trading

Finio is an educational app using demo funds and simulated experiences. It does not connect to a brokerage.

FAQ

Common questions.

Clear answers for App Store users, reviewers, and anyone trying Finio for the first time.

What is Finio?

Finio is an educational market-learning app with live market intelligence, AI-powered stock explanations, paper-trading challenges, prediction-style Arena markets, Strategy Lab backtesting, smart alerts, AI Coach, and Finio Quest lessons.

Does Finio use real money?

No. Finio uses simulated demo funds and paper-trading experiences. It does not process real-money trades, hold user funds, or require linking a brokerage account.

Is Finio financial advice?

No. Finio is for educational and informational purposes only. It is not a substitute for professional financial, investment, legal, or tax advice.

Can I request account or data deletion?

Yes. Email kabirwcad@gmail.com with the subject “Finio Data Deletion Request” and include the email or account details connected to the request.

Why can AI outputs be wrong?

AI-generated explanations, alerts, verdicts, and market summaries can be inaccurate, incomplete, delayed, or based on imperfect data. Always verify important information independently.

How do I contact support?

Email kabirwcad@gmail.com. Include what happened, the screen you were using, your iPhone model, iOS version, and screenshots if helpful.

Educational-use disclaimer

Finio is provided for educational purposes only. Market data, AI explanations, simulated portfolio values, alerts, strategy backtests, challenges, and indicators may be inaccurate or incomplete. Finio does not provide investment, legal, tax, or financial advice. Always do your own research and consider consulting a qualified professional before making financial decisions.